Here are the basic steps. Fitbit fitness trackers are popular and generally reliable, but sometimes users find that their device won't turn on. Before you do this, know it will remove all the data stored on your device and wipe it completely clean. We have 5 new clock faces you can try. Seems to be working fine, and it's tough to beat a 1 cent fix. Fill in your personal stats, like your height, weight, gender, and birthday. What router settings do I need to set up and sync Aria? Restart the Fitbit. If all of these steps have failed you, try restarting your Fitbit. Make sure the contacts on your charging cable and Fitbit are clean. How Does Fitbit Calculate Calories Burned. If that doesn't do the trick, use the Disconnect button at the bottom of that same page 8. Find them in the Fitbit Clock gallery. For Aria and Aria 2, check the battery level in the Fitbit app or on the fitbit.com dashboard. Make sure Bluetooth is enabled on your phone. This movement confuses Fitbit’s algorithm, recording these movements as steps. Contact Fitbit customer support. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your computer and try to … Changing your Wi-Fi network If you’ve altered the name, password, router, or provider of your network, you’ll need to reconnect your Aria. Employee Wellness & Health Plan Members. Tap "Account," and tap the tracker that's set up on your phone. Save your energy. Press the side button for two seconds. Cleaning the Fitbit's band may not help the device charge, but it will keep it looking like new. Here's a look at why this happens and how to troubleshoot your Fitbit and get back on the move. Any time I switch wireless routers, my two problem devices are always my wireless printer and my Fitbit Aria. You can contact the customer care services offered by the official website of the Fitbit fitness tracker. Sounds perfect, right? Once you’re logged in, your Fitbit will sync whenever you open the Fitbit app. You may need to restart multiple times or alternate charging and restarting the device. Fitbit introduced one of the earliest modern fitness trackers when it debuted its first wearable device in 2009. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, ... ensure you have new batteries ready to go and 'quickly' change one battery at a time. If your Fitbit device won't sync after you reinstall the app, log in to your Fitbit account on a different phone, tablet, or computer and try to sync. It fails immediately after removing it from the charger. Don't pay for new batteries again by using this 1 easy tip. It’s predecessors were the Fitbit Blaze and Surge and in 2018, Fitbit released the Fitbit Versa along with an update to the Ionic with the Fitbit OS 2.0. This will turn your device on and off without deleting any data. The very first thing you’ll need to do is set up a Fitbit account. Get Support Your device's battery won't charge after you remove it from the box. Read on to learn how to fix the five most common problems. Here’s how Fitbit recommends you fix this issue: Whether you wear your device on your dominant or nondominant wrist can also have an effect on your stats. You can specify which wrist you wear your Fitbit on by updating your personal preferences. Make sure the Fitbit charges correctly. Confirm that you removed the plastic protective cover from the back of the device. The temptation to see how many steps you’ve taken and how many calories you’ve burned is always lurking on your wrist. Leave your device plugged in to the charging cable for at least 30 minutes. If these troubleshooting steps don't work, there may be a hardware problem with your Fitbit. What other problems have you experienced with your Fitbit? In the Automatic Tracking Section select Fitbit Aria 4. Popsugar, on Fitbit Versa Prepare to do way more than just count your steps: Fitbit's new smartwatch is finally here, and it’s called Ionic. Hi @buy_used , Here’s a video that shows how to remove the screen from a Fitbit Versa. Recondition batteries. If everything is properly connected and still not working, try plugging it into a different USB port. If you have a Fitbit Alta or Fitbit Flex 2: Press the button three times within eight seconds (Alta), or three times within five seconds (Flex 2). Before you toss your Fitbit into the closest drawer out of frustration, here are some troubleshooting tips from the company: The length of your charge varies depending on your device, but there are ways to extend it. Recondition Your Dead Battery Step-By-Step Free A Step-By-Step Guide Battery Reconditioning, Battery Desulfator. Once you’ve created your personal profile, you’ll need to add your device. Unplug your tracker from the charger, and turn it back on if it hasn’t automatically restarted. Your account will keep all of your fitness data and personal history in one place, so you’ll never lose it even if you misplace or upgrade your device. Select your Fitbit. Press the button again to see the Error screen. If your Fitbit has been in storage for a while or subjected to a lot of dust, dirt, or grime, the charging contacts on the underside of the device might be too dirty to charge, preventing the device from turning on. Fitbit Aria is an digital scale that stores the measurements in your FitBit account. Your Fitbit is set up correctly, syncing perfectly, and charging smoothly. 3. This will turn off automatic syncing. Try each troubleshooting step in the order presented here. He's the author of over 2 dozen books and his writing has appeared in Wired, PCWorld, Business Insider, and many other publications. The first sends information from your Fitbit to your phone multiple times throughout the day. When a series of screens come up, press the side button when you see one that says VIBE. Note that whenever the battery life runs low on the Aria 2, it will provide you with an alert on its display. In manual mode, your Fitbit will only sync when you tell it to. Just search for Fitbit Versa battery part to get results for suppliers. Like with other Fitbit troubleshooting tips, exact tips can vary depending on the steps you use. My Fitbit One has suddenly stopped working. But before you throw your device out the window, try these Fitbit troubleshooting tips. You are instructed to go to your mobile device (or on your computer) and search for the Aria network on your Wi-Fi settings on your phone. If connected, view sync options 6. In this case, you may find that your scale does not display “Set Up Active” after you remove and then reinsert a battery. Clean the Fitbit. After you see the message “Setup Active,” follow the instructions in your web browser to complete the setup process. If you restart and charge your Fitbit three times and it doesn't respond, reset the Fitbit back to its like-new factory conditions. I'm so glad to hear that your Aria is working properly. When you wear your tracker on your dominant wrist, Fitbit decreases the step-counting sensitivity. This helps to reduce undercounting your steps, and it is also the default setting. If you have a Fitbit Blaze, Fitbit Charge or Charge HR, Fitbit Charge 2, Fitbit One, or Fitbit Surge: Hold down the buttons on your device until the lights on your tracker flash or you see a Fitbit logo. Whatever the issue, there are some simple fixes that will get your Fitbit back up and running. Fitbit Ace opens up a direct line of communication across the family to help parents and their children understand how physical activity impacts overall wellbeing and health. 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